Under The Surface

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Brendan Woodage
Operations Manager at CyberSmarties

When a problem just goes away, what are the factors involved in its disappearance? How does a problem cease to exist? The more I think about this question, the more I realise that problems don’t just disappear when ignored; they expand and multiply. A problem can only ever disappear when action is taken towards solving it.

For example, yesterday I had a toothache. The reason I had a toothache was because I have a cavity in one of my molars which I’ve continuously ignored. I know the problem will only get worse as time goes on but I choose to ignore that fact that I need to get a filling. This ignorance of problems doesn’t end with just me. We as a society also look at problems in the same light. Homelessness, Cyber Bullying, and even Mental Health and Suicide. Problems that everyone knows exists, but turn a blind eye to, expecting that they will in some way or another fix themselves.

But the reality is that problems don’t just fix themselves. My tooth will never truly get better unless I ultimately take the right action. This is the case with every other problem that each of us face. So for problems which face society, it takes a collective effort which has the goal of solving a particular issue which ultimately results in that problem being fixed. For example, on weekends, after the excitement of a night out, the streets are littered with cans, bottles, fast food waste and worse yet people wake up in the morning to find the streets are cleaned, broken glass removed. It is as if the events of the previous night never even happened. And this gets overlooked as once upon a time, these streets would have remained in the state that they were the night before. But someone (possibly everyone) had had enough of this behaviour and decided to put action into place to tackle this problem. And now we have clean streets, with the public oblivious to the work that was put in to make it this way.

A lot of the time, the simplest of actions towards getting rid of a problem make a huge difference. And quite often those actions aren’t seen, or heard. These actions happen in the background and then one day society realises that the problem is no longer there. We know the true extent of this here at CyberSmarties. From the outside looking in, CyberSmarties is a social network for primary school kids. But we didn’t create CyberSmarties with the sole intention of creating a fun and age appropriate network for kids. We created CyberSmarties with the goal of eradicating cyber bullying, promoting positive online and offline behaviour, promoting self-esteem and empathy, and all within a locked down safe space. We chose to tackle this problem with our underlying behavioural technology, our constant positive reinforcement via our What Matters section, Sentiment Analysis, SMART filter systems and other key features that are continuously active beneath the surface of our site. Messages containing negative words are prevented from being sent, gold stars are rewarded for good behaviour, and noticeable change in the students online and offline behaviour are all evident when a child uses CyberSmarties.

We saw a problem, and we’re doing our part to make sure this problem becomes a thing of the past, and hopefully one day the internet will be a kinder, and safer place for people across the world.

Under The Surface was originally published on Cybersmarties Blog

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3 Questions

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Diarmuid Hudner
CEO of Cybersmarties Ltd.

“Humans don’t have eyes on the back of their heads for a reason…you can’t move forward if you’re continually looking back”
From the novel “Im Happy Now.Com”

I was listening to a radio program recently as I drove home from work which told the story of a man living along the border during The Troubles. This man, a farmer by profession, said that on his journey to and from his farm, which spanned both sides of the border, he was continuously stopped by army patrols asking him the same three questions.

Where have you come from?
What are you doing now?
Where are you going?

As I listened to this man recount these questions over and over, I thought to myself that, albeit yes, it must have been extremely annoying for the farmer, but on a different level, the questions themselves could be used for an altogether different purpose. I thought if we asked ourselves these same three questions in relation to our lives, what answers would we give?

Take the first question. Where have I come from? Think back about all the decisions you have made in your past to bring you to this point in your life today. Are there things you would have done differently? Different choices you would have made? Things you would have said but didn’t? Would the “one who got away” have got away? Was the faraway field any greener? When many of us look back at our past, we see the things we didn’t do, the life we could have had if only this or that had happened. Few of us look back at the massive amount we have achieved, the struggles we have overcome, the family losses we have learned to live with, the love lost as soon as won, the disappointments, the courage it has taken to get up every morning, despite all the setbacks, despite all the pain and obstacles, despite it all and still kept going on. Truth is, we can’t change our past, you will never breathe the same air you did a moment ago and yet sometimes old ghosts need to be put back in their closet in order to move on. To me we are not defined by what has happened in our past or the choices, good or bad, we have made; We are defined by the choices we make today because that is all we have control over. You cannot put back together a broken egg but you can still make an omelette out of it. Give yourself credit just for being here today, you are a success, despite everything, you are still fighting the good fight.

Let’s take the second question. What are you doing now? This I felt is an interesting one. Are you where you expected to be at this point in your life? Have you exceeded or fallen behind your expectations of yourself? My friend and author, Alan White, recently wrote in a blog for Creagh Castle Publishing, that we all have a negative or positive perspective on things, people and situations based on what has happened in our lives and the environment we grew up in. I agree with Alan on this. I must have been looking the other way when God was handing out the optimism cards that day because I don’t remember being given any. I struggle with it. I don’t bound out of bed every morning with the joys of Spring, rushing to take on the world with a smile on my face. I have to work at it, tell myself throughout each day to keep going no matter what happens. However I do find that over time I don’t have to tell myself as often or struggle so hard to convince myself because I do believe that we have the power to change our circumstances at any given moment. We have a choice in every situation to look at things in either a positive or negative way, to keep bouncing like a cork on the crest of a wave and to never go under. So I choose to look at the second question in a positive way because where I am today is not necessarily where I am going to be in the future but it’s up to me.

This leads us to the third question. Where are you going? The motivational speaker Zig Ziglar (yes he must also have been looking the other way when God was handing out names) asked the question “How can you hit a target you cannot see?” Yet nearly every major human endeavour or goal ever achieved was born out of such short-sightedness. The answer to this question is that it is possible to hit a target you cannot see. This is where hope comes in. However you will never hit a target if you don’t have one. I believe that the Universe alters or changes with you when you change. If you decide and then take action towards a goal, your mind and perspective will move you in line towards it. An example is a car that you might fancy buying. If you like the look of, for example an Audi A6, then you will see them everywhere; not because there are more of them around but because you have reprogrammed your mind to focus on them and where focus goes, energy flows. This how Cybersmarties happened, one idea, lots of focus and now we are helping children through behavioural technology to use social media in an entirely new way. We couldn’t see that target either.

I always think there are little messages being given to us every day; like these three questions I heard on the radio, these messages can make one reflect on how far one has come, where one is and where one hopes to be. The power lies in the decisions we make today and the commitment to see those decisions through. I truly believe that power is within us all and that’s what we tell children on Cybersmarties, every day, through positive messages; there is nothing they cannot do. P.S Big congratulations to our adopted Chinese Systems Administrator, Wenqian Xu on passing his driving test in Ireland first time, unlike his boss who took a little longer. He hasn’t quite got the Audi A6 yet so The Cybersmarties Team emptied our wallets and bought him a toy Fiat Punto instead. From small acorns…

3 Questions was originally published on Cybersmarties Blog

FEAR – False Evidence Appearing Real

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Diarmuid Hudner
CEO of Cybersmarties Ltd.

Recently I saw the above acronym for the word “Fear”. I thought it was very apt and how unfortunately most people experience fear without seeing it for what it is. Like power which I wrote about recently, Fear is also an illusion. Everyone experiences fear at some stage of their lives and the majority of us live with some form of it on a daily basis. Fear comes in many guises; fear of the unknown, fear of failure, fear of success, physical fear and social fear like a fear of public speaking or how we look. Fears do appear very real to us no matter how much of an illusion they are and they can be crippling, suffocating and draining. So what causes these fears and how are they overcome? The one common denominator between them is that something can be done to overcome them. All of us have negative behavioural habits based in fear. They govern the extent to which we live a fulfilling life or reach our full potential.

Negative Behavioural Habits are routines we have picked up over time, normally linked to something that has occurred in our lives, like we spoke in public once and everyone laughed. Others are those which are pre-conditioned from our upbringing. If our parents were very cautious, risk adverse people then it is likely that we would be too as we associate any type of risk with danger. Negative habits we have learned, however difficult can be broken. Positive behavioural triggers can be implemented to cause a reflex positive response instead of a negative one. It takes work and effort but the reward is greater than to live in fear.

Confidence and self-belief in my opinion is at the root of most of these fears and it begins when we were children. We learn a lot in school, the politics of friendship, the travesty of love scorned; school can be tough. How much different do you think your life would be today if your confidence had been boosted every day? Do you think you would have made different decisions in your life, better decisions? I believe I would certainly have made different life choices if I had been a more confident child. I would not have procrastinated and let opportunities slip away, would have attempted new things more often because I would not have been afraid of rejection or failure. Luckily I was later in a position which taught me how to change these negative habits into positive ones where fear no longer was in the driving seat but it took time and effort.

I think there is an onus on parents to ensure their children are as confident and self-reliant as they can possibly be. I think that is one of the gifts a parent can pass on to their children, not their own insecurities but rather to ensure their children have very few of them. Parents can’t rely on teachers to do this, it’s time we took ownership of that. At Cybersmarties we look after their online confidence, that’s all we do; protect them, keep them safe, fill them with confidence and teach them positive behavioural habits. We’re in this together.

FEAR – False Evidence Appearing Real was originally published on Cybersmarties Blog